📷 Image: Wikimedia Commons / Pierre André Leclercq
Business
Rajasthan man gets mistaken ₹1 lakh‑crore alert after bank system glitch
✍️ CNBC TV18
🗓 31 Oct 2026, 06:08 PM
👁 16
A banking software error sent a ₹1 lakh crore balance alert to a customer in Rajasthan, leaving him confused as the institution works to rectify the mistake.
A recent technical glitch in a major Indian bank's core banking system generated a balance alert showing ₹1 lakh crore for a customer residing in Rajasthan. The unusually large figure appeared on the customer's mobile banking app, prompting immediate bewilderment.
The account holder reported the notification to the bank, stating that he had never seen such a sum linked to his account and was unsure whether it indicated a credit or a debit. He sought clarification, fearing potential fraud or a system error.
Bank officials confirmed that the alert was the result of a software malfunction that incorrectly displayed the amount. They assured the customer that his actual account balance remained unchanged and that no funds were at risk. An internal investigation has been launched to identify the root cause and to prevent recurrence.
Industry analysts note that while isolated glitches are rare, the incident underscores the need for robust testing and real‑time monitoring of banking applications, especially as digital transactions continue to surge across the country.
The account holder reported the notification to the bank, stating that he had never seen such a sum linked to his account and was unsure whether it indicated a credit or a debit. He sought clarification, fearing potential fraud or a system error.
Bank officials confirmed that the alert was the result of a software malfunction that incorrectly displayed the amount. They assured the customer that his actual account balance remained unchanged and that no funds were at risk. An internal investigation has been launched to identify the root cause and to prevent recurrence.
Industry analysts note that while isolated glitches are rare, the incident underscores the need for robust testing and real‑time monitoring of banking applications, especially as digital transactions continue to surge across the country.