📷 Image: Wikimedia Commons / Ministry of Railways
Technology
IRCTC Set to Launch AI‑Powered Website Tomorrow, Redefining Train Ticket Booking
✍️ AajTak
🗓 15 Jul 2026, 09:34 AM
👁 4
Indian Railway Catering and Tourism Corporation will unveil its revamped website tomorrow, featuring artificial intelligence tools aimed at simplifying the ticket booking experience.
Indian Railway Catering and Tourism Corporation (IRCTC) has announced that its new website will go live tomorrow, marking a significant upgrade to the online ticketing platform.
The revamped portal will incorporate artificial intelligence features such as a chatbot for instant query resolution, personalized travel recommendations, and dynamic pricing suggestions based on user preferences.
Industry analysts say the AI integration is expected to cut down booking times, reduce server load during peak periods, and enhance overall customer satisfaction.
IRCTC officials stated that the launch is part of a broader digital transformation strategy aimed at modernising rail services across India.
The revamped portal will incorporate artificial intelligence features such as a chatbot for instant query resolution, personalized travel recommendations, and dynamic pricing suggestions based on user preferences.
Industry analysts say the AI integration is expected to cut down booking times, reduce server load during peak periods, and enhance overall customer satisfaction.
IRCTC officials stated that the launch is part of a broader digital transformation strategy aimed at modernising rail services across India.