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24 Jul 2026
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India Launches AI Grievance Helpline
📷 Image: Wikimedia Commons / Eluveitie
Technology

India Launches AI Grievance Helpline

✍️ The Times of India 🗓 24 Jul 2026, 06:02 AM 👁 3

The Indian government is setting up an AI-based public grievance helpline to address citizen concerns. This initiative aims to provide efficient and effective solutions to public grievances.

The Indian government has taken a significant step towards addressing public grievances with the introduction of an AI-based helpline. This innovative approach is expected to streamline the process of registering and resolving complaints. By leveraging artificial intelligence, the government aims to provide swift and effective solutions to citizens' problems. The helpline will utilize AI-powered chatbots to interact with citizens, understand their concerns, and provide timely assistance. This initiative is a testament to the government's commitment to leveraging technology to improve public services.
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