📷 Image: Wikimedia Commons / Ministry of Power
Business
Punjab Power Discom Plans Statewide Outreach Amid Consumer Backlash
✍️ The Times of India
🗓 05 Aug 2026, 01:37 PM
👁 24
Punjab's power distribution company announced a statewide consumer outreach program in response to growing public criticism over service issues. The initiative aims to address complaints and improve customer relations.
Punjab's power distribution company (discom) has announced a comprehensive consumer outreach program across the state, citing mounting public criticism over power supply and billing matters.
The initiative will involve a series of town‑hall meetings, helpline enhancements and on‑site grievance redressal teams aimed at directly engaging with affected customers.
Officials said the outreach is intended to rebuild trust, clarify service protocols and provide timely solutions to longstanding complaints.
The program is expected to run over the next few months, with a phased rollout in major districts before expanding to smaller towns and rural areas.
The initiative will involve a series of town‑hall meetings, helpline enhancements and on‑site grievance redressal teams aimed at directly engaging with affected customers.
Officials said the outreach is intended to rebuild trust, clarify service protocols and provide timely solutions to longstanding complaints.
The program is expected to run over the next few months, with a phased rollout in major districts before expanding to smaller towns and rural areas.