📷 Image: Wikimedia Commons / Muhammad Ashar
International
Pakistan International Airlines rolls out new crew uniform amid service criticism
✍️ India Today
🗓 21 Sep 2026, 11:01 AM
👁 23
Pakistan International Airlines has introduced a fresh uniform for its cabin crew, a move that follows widespread criticism of the carrier's service standards.
Pakistan International Airlines (PIA) announced the launch of a new uniform for its cabin crew, according to India Today. The airline presented the updated attire as part of an effort to refresh its brand image.
The uniform rollout arrives at a time when PIA is under intense scrutiny for recurring service shortcomings, with passengers and consumer groups highlighting delays, baggage mishandling and overall poor customer experience.
Social media users quickly responded, many mocking the airline's attempt to improve its appearance while operational issues remain unresolved. Critics argue that a new look cannot compensate for the systemic service problems that have plagued the carrier.
The uniform rollout arrives at a time when PIA is under intense scrutiny for recurring service shortcomings, with passengers and consumer groups highlighting delays, baggage mishandling and overall poor customer experience.
Social media users quickly responded, many mocking the airline's attempt to improve its appearance while operational issues remain unresolved. Critics argue that a new look cannot compensate for the systemic service problems that have plagued the carrier.