📷 Image: Wikimedia Commons / Anurag bhatu
National
MP Chief Secretary Directs Timely Resolution of Public Grievances
🗓 24 Jun 2026, 04:02 PM
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Madhya Pradesh Chief Secretary Anurag Jain has instructed officials to ensure timely and satisfactory resolution of issues raised through the CM Helpline and Public Service Guarantee schemes.
Madhya Pradesh Chief Secretary Anurag Jain has emphasized the need for prompt and effective resolution of public grievances during a departmental review meeting. He directed officials to prioritize addressing matters raised through the Chief Minister's Helpline and the Public Service Guarantee initiatives.
During the review of departmental functions, Jain stressed the importance of enhancing accountability and strengthening monitoring mechanisms. The directive aims to improve the efficiency of public service delivery and ensure citizen satisfaction with grievance redressal processes.
Officials were urged to take proactive steps to expedite the resolution of complaints, ensuring that all cases are handled in a timely and satisfactory manner. The focus remains on improving the responsiveness of government departments to public concerns.
During the review of departmental functions, Jain stressed the importance of enhancing accountability and strengthening monitoring mechanisms. The directive aims to improve the efficiency of public service delivery and ensure citizen satisfaction with grievance redressal processes.
Officials were urged to take proactive steps to expedite the resolution of complaints, ensuring that all cases are handled in a timely and satisfactory manner. The focus remains on improving the responsiveness of government departments to public concerns.