Meghalaya Govt Issues Warning to Couriers Over Unauthorised Delivery Fees

The Meghalaya government has issued a formal notice to all courier operators functioning within the state, warning them against levying delivery charges that have not been approved by state authorities. The notice, released by the Department of Consumer Affairs, states that any unapproved fees could lead to penalties and legal action, urging firms to ensure all charges are transparent and pre‑approved. The directive follows a surge in complaints from residents about hidden costs in parcel deliveries, and the government has set up a hotline for consumers to report violations and will monitor compliance. Courier companies are advised to update their billing systems and inform customers about any applicable fees in advance. The move is part of Meghalaya's broader effort to protect consumers and maintain fair trade practices across the state.