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Business
Kerala Woman Wins ₹36,880 Compensation After Instagram Boutique Fails to Deliver Dress
✍️ The Economic Times
🗓 29 Jul 2026, 05:34 AM
👁 7
A woman from Kerala secured a ₹36,880 payout after an Instagram boutique failed to deliver a dress that cost her ₹1,880.
A woman from Kerala secured a ₹36,880 payout after an Instagram boutique failed to deliver a dress she had purchased for ₹1,880.
The boutique had advertised the dress on Instagram and the customer paid the amount but never received the item.
The consumer rights authority investigated the complaint and found the seller had not fulfilled its delivery obligations.
As a result, the boutique was ordered to pay the customer a total of ₹36,880, which includes the original purchase price, interest, and compensation for inconvenience.
The boutique had advertised the dress on Instagram and the customer paid the amount but never received the item.
The consumer rights authority investigated the complaint and found the seller had not fulfilled its delivery obligations.
As a result, the boutique was ordered to pay the customer a total of ₹36,880, which includes the original purchase price, interest, and compensation for inconvenience.