📷 Image: Wikimedia Commons / Janvi Arora
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Jalandhar Police to Set Timeline for Grievance Redressal System Upgrade
✍️ Amar Ujala · Jalandhar
🗓 09 Sep 2026, 02:48 PM
👁 27
The Jalandhar police announced plans to overhaul their grievance handling system and will establish a fixed timeline for resolving public complaints.
The police department in Jalandhar, Punjab, has initiated steps to revamp its grievance redressal mechanism. Senior officials said a structured framework will be introduced to streamline the registration, tracking, and closure of citizen complaints.
A definitive timeline for resolving each category of grievance will be fixed, aiming to reduce delays and improve transparency. The new schedule is expected to be communicated to the public within the next few weeks.
The move comes in response to growing public demand for faster and more accountable handling of complaints against police services. Authorities emphasized that the upgraded system will incorporate digital tools to monitor progress and provide regular updates to complainants.
Implementation will be overseen by a dedicated task force, which will also train frontline officers on the revised procedures. The police hope the reforms will strengthen trust between the force and the community.
A definitive timeline for resolving each category of grievance will be fixed, aiming to reduce delays and improve transparency. The new schedule is expected to be communicated to the public within the next few weeks.
The move comes in response to growing public demand for faster and more accountable handling of complaints against police services. Authorities emphasized that the upgraded system will incorporate digital tools to monitor progress and provide regular updates to complainants.
Implementation will be overseen by a dedicated task force, which will also train frontline officers on the revised procedures. The police hope the reforms will strengthen trust between the force and the community.