Experts Urge AI to Complement, Not Replace Human Judgment in Meghalaya Tourism Symposium

The Meghalaya tourism symposium, held in the northeastern state, gathered industry leaders and technology specialists to discuss the role of artificial intelligence in travel services. Experts emphasized that AI should act as a tool to enhance human judgment rather than replace it, citing the importance of personal touch in hospitality. They noted that while AI can streamline booking processes and provide personalized recommendations, it must be overseen by trained professionals to avoid bias and ensure quality. The consensus was that a hybrid approach, combining AI efficiency with human empathy, would best serve tourists and local businesses alike.