📷 Image: Wikimedia Commons / HarshaDevulapalli
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Chandrayangutta Leads Hyderabad in Digitising SIR Forms, Musheerabad Falls Behind
✍️ Telangana Today
🗓 17 Jul 2026, 03:19 PM
👁 6
Hyderabad’s municipal corporation has rolled out a digital platform for SIR (Service Improvement Request) forms. Chandrayangutta ward is the most active, while Musheerabad lags in adoption.
Hyderabad’s municipal corporation has launched a digital portal to streamline Service Improvement Request (SIR) forms, aiming to reduce paperwork and improve citizen response times. According to the latest data, the Chandrayangutta ward has the highest number of digitised SIR submissions, indicating strong uptake among residents and local officials.
In contrast, Musheerabad ward shows a markedly lower adoption rate, with fewer digital submissions and a higher reliance on paper forms. Municipal officials attribute the gap to limited awareness and technical support in the area.
The digitisation initiative is part of the city’s broader e-governance strategy, which seeks to make public services more accessible and transparent. Officials plan to conduct training sessions and awareness drives in lagging wards to boost participation.
Citizens who file SIRs online can track the status of their requests in real time, a feature that has already attracted positive feedback from users in Chandrayangutta. The municipality expects the digital platform to reduce processing time by up to 30% once full adoption is achieved.
In contrast, Musheerabad ward shows a markedly lower adoption rate, with fewer digital submissions and a higher reliance on paper forms. Municipal officials attribute the gap to limited awareness and technical support in the area.
The digitisation initiative is part of the city’s broader e-governance strategy, which seeks to make public services more accessible and transparent. Officials plan to conduct training sessions and awareness drives in lagging wards to boost participation.
Citizens who file SIRs online can track the status of their requests in real time, a feature that has already attracted positive feedback from users in Chandrayangutta. The municipality expects the digital platform to reduce processing time by up to 30% once full adoption is achieved.