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Travel
Amritsar Airport Launches Passenger Voice Initiative for Direct Feedback
✍️ Amar Ujala · Amritsar
🗓 30 Sep 2026, 10:31 AM
👁 16
Amritsar's Sri Guru Ram Dass Jee International Airport has rolled out a Passenger Voice feedback system, allowing travelers to report complaints and suggestions at every touchpoint from check‑in to parking.
Amritsar’s Sri Guru Ram Dass Jee International Airport has introduced a Passenger Voice initiative aimed at capturing traveler feedback in real time.
The new system lets passengers submit complaints and suggestions at key points such as check‑in counters, security, boarding gates and parking areas.
Airport officials say the feedback will be reviewed daily and used to improve services, with a dedicated team handling grievances and proposals.
The launch is part of a broader effort to enhance passenger experience and align the airport with international best practices.
The new system lets passengers submit complaints and suggestions at key points such as check‑in counters, security, boarding gates and parking areas.
Airport officials say the feedback will be reviewed daily and used to improve services, with a dedicated team handling grievances and proposals.
The launch is part of a broader effort to enhance passenger experience and align the airport with international best practices.