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Restaurant Fined Rs 50,000 for Stale Food at Birthday Party
🗓 18 Jun 2026, 01:01 PM
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A Thiruvananthapuram consumer court has ordered a restaurant to pay Rs 50,000 in compensation for serving stale food and providing deficient service at a child's birthday party.
The District Consumer Commission in Thiruvananthapuram has directed a local restaurant to pay Rs 50,000 to a customer whose daughter's first birthday celebration was significantly impacted by substandard food and service. The commission found the restaurant's management jointly responsible for the lapse.
Allegations highlighted by the customer included the last-minute change of the banquet hall, empty food containers, and the absence of adequate staff during the event. Furthermore, serious concerns were raised regarding the quality and freshness of the dishes served, which included complaints about stale food.
The commission's ruling establishes that both the restaurant's manager and managing director are liable for the deficiency in service. This decision underscores the importance of maintaining service standards and food quality, especially for significant family events.
Allegations highlighted by the customer included the last-minute change of the banquet hall, empty food containers, and the absence of adequate staff during the event. Furthermore, serious concerns were raised regarding the quality and freshness of the dishes served, which included complaints about stale food.
The commission's ruling establishes that both the restaurant's manager and managing director are liable for the deficiency in service. This decision underscores the importance of maintaining service standards and food quality, especially for significant family events.