Local
State Approves WhatsApp and SMS Updates for Public Service Applications
The state government has authorized a new system that will send real‑time updates on licenses, certificates and applications directly to citizens via WhatsApp and SMS.
The state government has approved a new digital initiative to streamline public services.
Under the new system, updates on the progress of licenses, certificates and applications from all state departments will be sent directly to citizens' mobile phones.
The notifications will be delivered through WhatsApp and SMS, making it easier for people to stay informed without visiting offices.
The move is expected to improve transparency and reduce waiting times for citizens seeking government services.
Under the new system, updates on the progress of licenses, certificates and applications from all state departments will be sent directly to citizens' mobile phones.
The notifications will be delivered through WhatsApp and SMS, making it easier for people to stay informed without visiting offices.
The move is expected to improve transparency and reduce waiting times for citizens seeking government services.