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Technology
Microsoft Issues Apology Over Outlook, Teams Outage, Blames Technical Glitch
✍️ The Times of India
🗓 14 Nov 2026, 09:38 AM
👁 41
Microsoft has apologized for a widespread outage affecting Outlook and Teams, stating the issue stemmed from a technical glitch rather than a cyber attack.
Microsoft has issued an apology following a widespread outage that disrupted Outlook and Teams services for users worldwide. The company clarified that the disruption was caused by a technical glitch in its infrastructure, explicitly ruling out any cyber‑attack as the root cause.
In a statement, Microsoft confirmed that the issue was not related to malicious activity or external interference. Instead, it was a fault within the system that temporarily prevented access to its cloud‑based communication tools.
The firm is actively working to restore full functionality and has pledged to keep users updated on the progress. Users who experienced interruptions have been advised to wait for the service to return to normal.
Microsoft’s apology comes as the outage affected a significant portion of its global customer base, impacting both individual and business users who rely on Outlook for email and Teams for collaboration.
The company urged patience from its users and assured them that measures are being taken to prevent a recurrence of such incidents.
In a statement, Microsoft confirmed that the issue was not related to malicious activity or external interference. Instead, it was a fault within the system that temporarily prevented access to its cloud‑based communication tools.
The firm is actively working to restore full functionality and has pledged to keep users updated on the progress. Users who experienced interruptions have been advised to wait for the service to return to normal.
Microsoft’s apology comes as the outage affected a significant portion of its global customer base, impacting both individual and business users who rely on Outlook for email and Teams for collaboration.
The company urged patience from its users and assured them that measures are being taken to prevent a recurrence of such incidents.