📷 Image: Wikimedia Commons / Ministry of Communications
Technology
Government Reiterates Pro‑Customer Policy for Indian Satellite‑Communication Firms
✍️ Asianet Newsable
🗓 06 Nov 2026, 03:38 PM
👁 14
The central government clarified its stance, emphasizing that satellite‑communication operators must prioritize customer interests.
New Delhi – The Union Ministry of Communications issued a statement reaffirming that the government's approach towards Indian satellite‑communication (satcom) providers is anchored on a "customer is king" principle. The clarification comes amid ongoing discussions about the sector's regulatory framework and service quality.
According to the statement, satcom operators are expected to align their business models with consumer needs, ensuring affordable and reliable connectivity across the country. The government underscored its commitment to fostering a competitive environment while safeguarding user rights.
Industry observers noted that the pronouncement may pave the way for clearer guidelines on licensing, spectrum allocation and service standards, although specific policy measures were not detailed in the release.
The ministry urged all stakeholders to cooperate in delivering seamless satellite‑based services, especially in remote and underserved regions, reinforcing the government's broader digital inclusion agenda.
According to the statement, satcom operators are expected to align their business models with consumer needs, ensuring affordable and reliable connectivity across the country. The government underscored its commitment to fostering a competitive environment while safeguarding user rights.
Industry observers noted that the pronouncement may pave the way for clearer guidelines on licensing, spectrum allocation and service standards, although specific policy measures were not detailed in the release.
The ministry urged all stakeholders to cooperate in delivering seamless satellite‑based services, especially in remote and underserved regions, reinforcing the government's broader digital inclusion agenda.