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Delhi Official Rekha Gupta Mandates Monthly Case Tracking at Sakhi Centres
✍️ India Today
🗓 05 Oct 2026, 09:03 PM
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Rekha Gupta has directed that all cases handled by Delhi’s Sakhi centres be monitored on a monthly basis.
Delhi senior official Rekha Gupta issued an order that every case recorded at the city’s Sakhi centres be tracked on a monthly cycle. The directive, announced earlier this week, applies to all Sakhi centres operating across the national capital.
The move aims to strengthen oversight of the centres’ case management and ensure timely follow‑up actions. By compiling monthly reports, authorities hope to identify bottlenecks, assess service quality and respond more effectively to the needs of complainants.
Implementation will involve centre staff updating a central register each month, which will then be reviewed by the overseeing department. Officials said the data will be used to refine operational procedures and improve accountability within the network of Sakhi centres.
The order reflects a broader push by Delhi’s administration to enhance transparency in public‑service delivery. No further details on the reporting format or timeline have been released beyond the monthly cadence.
The move aims to strengthen oversight of the centres’ case management and ensure timely follow‑up actions. By compiling monthly reports, authorities hope to identify bottlenecks, assess service quality and respond more effectively to the needs of complainants.
Implementation will involve centre staff updating a central register each month, which will then be reviewed by the overseeing department. Officials said the data will be used to refine operational procedures and improve accountability within the network of Sakhi centres.
The order reflects a broader push by Delhi’s administration to enhance transparency in public‑service delivery. No further details on the reporting format or timeline have been released beyond the monthly cadence.