अपराध
Cyber Crime Police Warn of Fake Customer Care Helpline Scam Targeting Online Shoppers
Police warn that scammers operating fake help‑line numbers are exploiting customers searching for order‑delivery assistance on Google and stealing money.
The cyber crime police have issued a warning about an active network of fake customer‑care helplines that target online shoppers whose orders have not been delivered. When buyers search for a “customer care” number on Google, they may be directed to fraudulent numbers that appear legitimate. The scammers then convince the callers to make payments, resulting in financial loss for the victims.
According to the police, the scheme relies on the urgency shoppers feel when an order is delayed, prompting them to seek immediate assistance. By posing as official support agents, the fraudsters obtain personal and payment details and subsequently siphon the money.
Authorities advise the public to verify contact numbers on official retailer websites or through verified channels before making any payment. They also recommend avoiding sharing sensitive information over unsolicited phone calls and reporting any suspicious helpline numbers to the cyber crime cell.
The police have urged consumers to remain vigilant and to contact the official customer‑care numbers listed on the retailer’s site or app for any delivery issues. Prompt reporting of such scams will help in tracking and dismantling the fraudulent network.
According to the police, the scheme relies on the urgency shoppers feel when an order is delayed, prompting them to seek immediate assistance. By posing as official support agents, the fraudsters obtain personal and payment details and subsequently siphon the money.
Authorities advise the public to verify contact numbers on official retailer websites or through verified channels before making any payment. They also recommend avoiding sharing sensitive information over unsolicited phone calls and reporting any suspicious helpline numbers to the cyber crime cell.
The police have urged consumers to remain vigilant and to contact the official customer‑care numbers listed on the retailer’s site or app for any delivery issues. Prompt reporting of such scams will help in tracking and dismantling the fraudulent network.