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Business
Air India and Adani Airports Introduce Online Duty-Free Shopping Platform
✍️ Asianet Newsable
🗓 28 Sep 2026, 08:03 PM
👁 11
Air India and Adani Airports have launched a new online duty‑free shopping platform, allowing passengers to browse and purchase duty‑free items before boarding.
Air India and Adani Airports have jointly announced the launch of an online duty‑free shopping platform, marking a new step in digital retail for air travellers.
The platform is available through Air India’s official website and mobile app, as well as through Adani Airports’ digital portals at participating airports.
Passengers can browse a curated selection of duty‑free products, place orders online, and pay using a range of payment methods. Upon arrival, items can be collected from designated pickup counters or delivered to the boarding gate, depending on the airport’s facilities.
The move is aimed at enhancing convenience for travellers, allowing them to shop before boarding and avoid long queues at airport duty‑free shops. It also aligns with the broader trend of airports adopting technology to improve customer experience and streamline retail operations.
The platform is available through Air India’s official website and mobile app, as well as through Adani Airports’ digital portals at participating airports.
Passengers can browse a curated selection of duty‑free products, place orders online, and pay using a range of payment methods. Upon arrival, items can be collected from designated pickup counters or delivered to the boarding gate, depending on the airport’s facilities.
The move is aimed at enhancing convenience for travellers, allowing them to shop before boarding and avoid long queues at airport duty‑free shops. It also aligns with the broader trend of airports adopting technology to improve customer experience and streamline retail operations.